Terms of service

Terms of Service

Overview

Welcome to Wedagu Shelving.

The terms "we", "us", and "our" refer to Wedagu Shelving. We operate this online store and website, including all related information, products, services, content, and features provided through this website.

By visiting our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service and our related policies, including our Privacy Policy and Refund Policy.

Please read these Terms carefully before using our website or purchasing our products.

Section 1 - Online Store Terms

By using our website, you confirm that you are legally able to enter into agreements in your place of residence.

You agree to provide accurate and complete information when placing an order, including your name, email address, billing information, and shipping information.

You are responsible for ensuring that all information provided during checkout is correct.

Section 2 - Products and Product Information

Wedagu Shelving specializes in warehouse storage equipment, including industrial shelving, warehouse racks, storage systems, and related products.

We make every effort to display accurate product descriptions, specifications, dimensions, and images. However, slight variations may occur due to manufacturing updates, screen settings, or product improvements.

Product availability, specifications, pricing, and descriptions may be updated or changed without prior notice.

Section 3 - Orders and Payments

When you place an order, you agree that all information provided is accurate and complete.

Orders are subject to acceptance and payment verification.

We reserve the right to refuse or cancel an order for reasons including:

Incorrect pricing information
Suspected fraudulent activity
Product availability issues
Shipping limitations

If an order is cancelled, we will notify you using the contact information provided during checkout.

Orders that have already been processed, manufactured, or shipped may not be cancelled.

Section 4 - Pricing and Taxes

All product prices are displayed on our website.

Prices may change without notice.

Unless otherwise stated, prices do not include applicable taxes, shipping charges, customs fees, or other additional costs.

Customers are responsible for any taxes or fees required by applicable laws.

Section 5 - Shipping and Delivery

We ship products through reliable shipping carriers and logistics partners.

Delivery times are estimates and may vary depending on:

Product availability
Shipping destination
Carrier schedules
Weather conditions
Customs procedures
Other circumstances beyond our reasonable control

For oversized products such as warehouse shelving and industrial equipment, delivery may require freight shipping or truck delivery.

Customers should ensure that the delivery location is accessible for receiving large shipments.

Once the product has been handed over to the carrier, shipping updates and delivery arrangements may be managed by the carrier.

Section 6 - Returns and Refunds

Returns and refunds are handled according to our Refund and Return Policy.

Please review our Refund Policy before placing an order.

Products must meet the return requirements described in our Refund Policy.

Section 7 - Product Warranty and Support

We are committed to providing quality storage solutions.

If you experience product quality issues, missing parts, or receive incorrect items, please contact us and provide relevant details, including photos when necessary.

Our support team will review the issue and provide appropriate assistance.

Section 8 - Intellectual Property

All content on this website, including text, images, graphics, logos, product information, and designs, is owned by Wedagu Shelving or used with permission.

You may not copy, reproduce, modify, distribute, or use our website content without written permission.

Section 9 - Third-Party Services

Our website may use third-party services, including payment providers, shipping providers, and Shopify services.

We are not responsible for the policies or practices of third-party services.

Section 10 - Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, you agree that your information may be collected and processed for order fulfillment, customer support, payment processing, and website improvement.

Section 11 - Limitation of Liability

To the maximum extent permitted by law, Wedagu Shelving shall not be responsible for indirect, incidental, or consequential damages resulting from the use of our website or products.

Our responsibility is limited to the purchase price of the product involved in the claim.